Enhance productivity and cut down on telecom expenses with our reliable IT support.
Experience industry-leading support with a flawless 0% security compromise rate.
Takes the Worry Out of Our IT
Marchese Computer allows us not to worry about our IT. Our ability to directly contact Paul and his staff is unprecedented. Marchese Computer’s help is always immediate. We never get the old “I’ll have him call you back”. We have been a customer for many years and we have been very happy with the services provided. We highly recommend them.
Unmatched Protection!
As someone who hadn’t dealt with other firms before, partnering with Marchese Computer has been an absolute revelation. Their dedication to providing top-notch protection is evident in every aspect of their service. What truly sets them apart is their unwavering dependability and reliability – qualities that are absolutely essential when it comes to security matters. Being a local business only adds to the peace of mind they offer. From the first interaction, it was clear that Marchese Computer takes their clients’ safety seriously. Their personalized approach and attention to detail make them more than just a service provider – they’re a true partner. If you’re in search of a security solution that goes above and beyond, I wholeheartedly recommend Marchese Computer. My experience has been nothing short of exceptional, and I’m grateful for the enhanced sense of security they’ve brought to my life.
Stands behind their work
The simple answer to why Marchese computer over our old provider is Knowledge, fast service, and they never tried to sell me something I didn’t need. They listened to what our needs were, explained the technology and guided us through integrating our two facilities with Phones, Video, Firewalls, and internet connections.
Marchese Computer stands behind their work and stays until the job is done. They are a local company with a lot of year’s experience. You can rely on the local guys at Marchese computer.
Reduce Downtime, Boost Productivity
Ensure seamless operations with our rapid IT support services. With less than 15-minute average resolution times, you’ll experience minimized disruptions and enhanced productivity.
Comprehensive Cybersecurity
Protect your business with our unmatched security record. Zero breaches for clients under our managed services demonstrate our expertise in securing your data and infrastructure.
Flexible Managed Services
Experience tailored it support services with our flexible tiers—Silver, Gold, and Platinum. Choose the level that fits your needs, guaranteeing cost-effective and efficient tech support.
Benefit from our 43-year legacy in IT support and our impressive track record of zero security breaches for managed services clients.
Our dedicated team combines expertise and proactive measures to effectively safeguard your business from potential threats.
Achieve IT stability with our responsive support, offering a rapid 5-minute response time for critical issues to minimize downtime.
Enjoy peace of mind with our comprehensive IT services, as our in-house data center provides secure data management while reducing third-party vulnerabilities, making us your trusted partner.
Experience reliable IT solutions with a proven track record of quick response times and dedicated customer care
Experience seamless IT solutions with our certified professionals ready to support your needs.
Our IT support services cover a comprehensive range of needs. We provide 24/7 monitoring, cybersecurity protection, and data backup solutions. You’ll also have access to IT consulting services to help align your technology with your business goals.
Our managed services include proactive maintenance, regularly updating your systems to ensure optimal performance and security. This tailored approach minimizes downtime and elevates productivity.
With our advanced help desk support, your team will have immediate assistance for any technical issue.
Response times vary based on the complexity of the issue, but our IT support strives for swift resolutions. For critical issues, our team typically responds within 5 minutes. Non-urgent problems are addressed within 15 minutes.
Our advanced ticketing system prioritizes tasks to ensure your issues are tackled efficiently. Our team of certified technicians is equipped with the latest diagnostic tools to expedite the troubleshooting process. We focus on minimizing downtime and restoring your operations as quickly as possible.
Protecting your data is top priority. We deploy multi-layered security protocols including firewalls, intrusion detection systems, and encryption technologies. Regular security audits and penetration tests identify vulnerabilities before they can be exploited.
Additionally, we offer employee training programs to help your staff recognize and avoid phishing attempts. By staying updated with the latest cybersecurity trends, our team ensures your network remains secure against evolving threats. Our goal is to safeguard your business from data breaches and cyberattacks.
Absolutely, our IT support personnel are well-versed in assisting businesses with industry-specific compliance requirements. Whether you need to adhere to HIPAA, PCI-DSS, or GDPR standards, we offer comprehensive audits and documentation.
Our team develops customized security policies and procedures to ensure compliance. Regular assessments and updates keep your business aligned with regulatory changes.
We provide the expertise needed to avoid costly penalties and maintain your reputation. Partnering with us ensures that you meet all necessary regulatory mandates efficiently.
Yes, we have designed our IT support to cater to both on-site and remote workers seamlessly. We offer cloud services to ensure remote accessibility to critical data and applications. Our secure VPN solutions enable safe connections for your remote employees.
On-site support includes hardware maintenance, network configuration, and more. We also provide remote troubleshooting and assistance through advanced remote desktop protocols. This hybrid support model ensures all team members, regardless of location, receive consistent and reliable IT assistance, maximizing overall productivity.
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