Stop IT Downtime Today With IT Outsourcing Rochester
Experience seamless partnerships and rapid issue resolution with our high customer satisfaction rating.
Takes the Worry Out of Our IT
Marchese Computer allows us not to worry about our IT. Our ability to directly contact Paul and his staff is unprecedented. Marchese Computer’s help is always immediate. We never get the old “I’ll have him call you back”. We have been a customer for many years and we have been very happy with the services provided. We highly recommend them.
Stands behind their work
The simple answer to why Marchese computer over our old provider is Knowledge, fast service, and they never tried to sell me something I didn’t need. They listened to what our needs were, explained the technology and guided us through integrating our two facilities with Phones, Video, Firewalls, and internet connections.
Marchese Computer stands behind their work and stays until the job is done. They are a local company with a lot of year’s experience. You can rely on the local guys at Marchese computer.
Quality service and support
I called on Marchese’s with a very challenging task in making our main server function again. They came through with a solution in a very quick timeframe. I have gone back to them with other easier tasks and have gotten equally stellar service. The staff that they have are capable and willing to work until the job is completed. I never needed to call or email for updates as they were in constant communication with me. Our farming business is thankful for an IT group so close with such expertise.
With 44+ years in business, MCP is Rochester’s trusted IT outsourcing partner, supporting 200+ companies. Our 10 expert technicians bring unmatched expertise and customer satisfaction.
Reduce Interruptions, Improve Workflow
Ensure smoother operations with our proven IT Outsourcing Services, backed by 44+ years of experience and a dedicated team of 10 technicians ready to solve your IT issues.
Secure Your Data Effectively
Protect your business with our uncompromised security record. Not a single client under our Managed Services has experienced a data breach, ensuring your data is always safe.
Tailored Solutions for Growth
Receive customized IT Outsourcing solutions designed to meet your specific needs. We meticulously design SLAs to support your current objectives and future expansion plans.
Experience unmatched expertise with our team of 10 technicians, ensuring reliable IT outsourcing services for over 200 companies.
Prevent downtime with our proactive monitoring that ensures your network runs smoothly 24/7, catching issues before they escalate.
Optimize your IT strategy with our expert consulting services, backed by 44+ years of experience in technology solutions.
Minimize downtime with our helpdesk support, resolving typical IT issues within 15 minutes for smooth business operations.
Ensure seamless network performance with proactive management from the oldest technology provider in Western New York.
Seamlessly integrate with the cloud while saving up to 30% on telecom expenses through our end-to-end solutions.
Protect your business with a 100% uncompromised security record under our managed cybersecurity services.
Safeguard vital data with backup solutions managed in our secure in-house data center to ensure business continuity.
Ensure business resilience with tailored disaster recovery plans that align precisely with your specific requirements.
Benefit from rapid issue resolution with on-site support tailored to meet your specific technology requirements.
About 46% say outsourcing lets them access skill sets that aren’t available in-house.
At MCP, we recognize that effective IT outsourcing is crucial for customer satisfaction. Our experienced team delivers tailored solutions, allowing clients to focus on their core operations while we manage IT challenges. Quick issue resolution fosters a seamless experience that enhances overall satisfaction.
Our proactive support and innovative solutions minimize downtime and boost productivity. By trusting us with IT outsourcing, clients gain a reliable partner dedicated to their success, creating an environment where both businesses and their customers can thrive.
Never experience service delays with our highly responsive support team ready to resolve your issues within minutes.
Access full-service IT support tailored to meet your business needs right here in Rochester, NY.
Our IT outsourcing services cover a wide range of needs. You’ll receive 24/7 network monitoring, cybersecurity solutions, data backup, and disaster recovery. We also provide help desk support, hardware and software management, and cloud services. Tailored solutions ensure you only pay for what you need. This makes scaling your IT resources efficient and cost-effective. Our team is well-versed in current technologies, keeping your business future-ready. With our comprehensive service packages, you can focus on core business functions without worrying about IT issues.
Data security is our top priority. We employ advanced encryption, multi-factor authentication, and continuous monitoring. Our team is compliant with major regulations like GDPR and HIPAA. Utilizing threat detection tools, we identify and mitigate risks proactively. Security audits and vulnerability assessments are conducted regularly. These measures ensure that your sensitive data is protected against cyber threats. Our robust incident response plan guarantees quick action to minimize downtime in case of breaches. Partnering with us means benefiting from enterprise-level security tailored to your needs.
Absolutely. We understand that every business has unique requirements. Our IT outsourcing services can be customized to fit your exact needs. Whether you’re looking for complete IT management or specific services like cloud migration, we tailor our solutions accordingly. We perform a thorough needs assessment to develop a strategy that aligns with your goals. Flexible service packages ensure you only pay for the resources you require. This bespoke approach helps optimize your IT budget while delivering superior service quality.
We have extensive experience serving various industries, including healthcare, finance, manufacturing, and retail. Our team brings over 44 years of expertise in IT outsourcing, making us adept at understanding industry-specific challenges and regulations. We stay updated with industry trends and technologies to offer solutions that provide a competitive edge. Our case studies and client testimonials validate our proven track record. With industry-specific knowledge, we ensure our solutions meet all compliance requirements and operational needs of your business.
Speed and efficiency are key to our service delivery. Our average response time for IT issues is under 30 minutes, ensuring minimal disruption to your business operations. For critical issues, resolutions are typically achieved within a few hours. Our team is available 24/7, providing immediate support whenever required. Proactive monitoring and automated alerts help us identify and resolve issues before they impact your business. This quick turnaround is part of our commitment to exceptional customer service and reliability.
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