Rochester IT Company

Here’s why more businesses choose our IT company!

44 Years of Proven Expertise: Western New York’s oldest IT provider, delivering solutions that grow with your business needs.

30% Savings on Telecom & Internet: Reduce telecom and Internet expenses significantly with our comprehensive tech solutions.

100% Security Track Record: Not a single managed services client has faced a security breach—trust our uncompromised protection.

15-Minute Average Issue Resolution: Typical issues resolved in under 15 minutes, minimizing downtime and ensuring seamless operations.

5-Minute Critical Response Time: For urgent requests, get responses within 5 minutes, ensuring rapid support when you need it most.

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Why Clients Trust Our IT Services Company

Trust a team with a 5-minute response time and high customer satisfaction to solve your IT needs.

Quality service and support

I called on Marchese’s with a very challenging task in making our main server function again. They came through with a solution in a very quick timeframe. I have gone back to them with other easier tasks and have gotten equally stellar service. The staff that they have are capable and willing to work until the job is completed. I never needed to call or email for updates as they were in constant communication with me. Our farming business is thankful for an IT group so close with such expertise.

Thomas Matthews

Business Manager
Noblehurst Farms

No More One-Size-Fits-All!

Ever since we started working with Marchese Computer Products, Inc., we are confident everything is right, up-to-date, and legal. Unlike our previous experiences with individual technicians, Marchese Computer Products, Inc. takes care of everything, instead of trying to take care of one issue that creates other issues.
Marchese Computer Products, Inc. goes the extra mile, and they don’t treat us like a one-size-fits-all client. Instead, they take the time to understand our individual needs and situation.
If you’re looking for a reliable IT partner who will always put your unique needs first, Marchese Computer Products, Inc. is the answer.

Carolyn Hamer

River Spring Lodge

Stands behind their work

The simple answer to why Marchese computer over our old provider is Knowledge, fast service, and they never tried to sell me something I didn’t need. They listened to what our needs were, explained the technology and guided us through integrating our two facilities with Phones, Video, Firewalls, and internet connections.

Marchese Computer stands behind their work and stays until the job is done. They are a local company with a lot of year’s experience. You can rely on the local guys at Marchese computer.

Jeremy Lies

Owner
Oliver's Candies

About MCP’s IT Company

With 44+ years of experience, our award-winning IT company supports 200+ businesses and 5,000+ endpoints, with 10 certified technicians dedicated to meeting all your IT needs.

Our Partners

Why Choose Us

Empower Your Business With Leading IT Company

Reliable IT Infrastructure

Enhance your business operations with our robust IT infrastructure. Our in-house data center provides secure, reliable solutions, drastically reducing risk and ensuring peace of mind.

Cost-Effective Solutions

Save significantly on your IT expenses. Our managed services deliver cost-effective solutions, typically saving clients 30% on telecom and IT costs, making IT expenses more manageable.

Proven Experience

Leverage our extensive experience as the oldest IT Company, ensuring expertise and reliable service. With over 44 years in the industry, we provide tried-and-true solutions for your business.

Expert IT Company in Rochester, NY

Benefit from our 44+ years of experience and a dedicated team that ensures seamless IT solutions with a high customer satisfaction rating.

Network Support

Minimize downtime with 24/7 network monitoring and support to ensure your infrastructure runs smoothly and efficiently.

Managed IT Services

Hand over day-to-day IT to our expert team with a proven 44-year track record in managing seamless IT operations.

IT Consulting

Optimize your IT strategy with our consulting expertise, ensuring tailored solutions that align with your unique business goals.

Cybersecurity

Protect your business with unmatched cybersecurity expertise, boasting a 0% breach rate for our managed services clients.

Cloud Services

Optimize your operations with cloud services backed by our secure in-house data center, ensuring high performance and reliability.

Data Backup and Recovery

Ensure data safety with our comprehensive backup and recovery solutions, tailored to minimize downtime and data loss.

VoIP Solutions

Enhance communication with VoIP solutions that save clients up to 30% on telecom expenses, boosting efficiency and cutting costs.

IT Helpdesk

Get rapid support with an IT helpdesk designed to resolve most issues in less than 15 minutes, minimizing downtime.

IT Project Management

Ensure project success with our IT project management, delivering on-time and on-budget solutions tailored to your business needs.

OUR CLIENTS

Proven IT Services That Excel in Creating Business Growth

44+ Years

Proven track record and extensive industry expertise

0 Breaches

Unmatched cybersecurity with zero data breaches

200+ Companies

Trusted by over 200 satisfied clients

No Client Has Ever Experienced a Security Breach

Enjoy peace of mind with our unrivaled cybersecurity expertise. No client under our managed services has ever faced a security breach, showcasing our superior protection capabilities.

Experience exceptional security tailored to your needs. Our proactive approach includes a comprehensive network scan at no charge, uncovering vulnerabilities before they become threats.

Benefit from our client-first focus. We prioritize understanding your unique goals, designing solutions that not only meet current needs but are adaptable for future growth and maximum protection.

Marchese Computer Products

MCP IT Company in Rochester, NY

Protect Your Data With Proven Experts

Secure your operations with our impeccable track record of zero security breaches and responsive, client-centered support.

OUR AWARDS

Explore Our Full Range of Services in Rochester, NY

Discover comprehensive IT solutions tailored to meet all your business needs in one convenient location.

IT Support Rochester

IT Helpdesk Rochester

IT Consulting Rochester

IT Network Support Rochester

Managed IT Rochester

Cyber Security Rochester

IT Outsourcing Rochester

Frequently Asked Questions About Our IT Company in Rochester

What Kind of IT Services Do You Provide?

We offer a comprehensive range of IT services tailored to your business needs. Our services include network management, cybersecurity, data backup, and cloud solutions. By leveraging cutting-edge technologies, we ensure your systems are robust and secure. We also provide specialized support for industry-specific software, optimizing your operational efficiency. Our team is dedicated to understanding your unique requirements, ensuring you always have the right tech solutions in place. Our commitment to excellence sets us apart in the competitive landscape.

How Do You Ensure Data Security?

We prioritize data security through multi-layered approaches. Our strategies include advanced firewalls, encryption, and regular security audits. With continuous monitoring, we proactively address vulnerabilities and threats. Additionally, our data backup solutions ensure quick recovery in case of data loss. By adhering to industry standards and regulations, we keep your data protected. Your sensitive information is our top priority, and we employ the latest cybersecurity measures to safeguard it, making us a trusted IT provider.

Can You Handle Scalable IT Solutions for Growing Businesses?

Absolutely. We understand your business growth needs and offer scalable IT solutions to match. Whether you’re expanding your office infrastructure or adopting new technologies, we have you covered. Our cloud services are designed for flexibility, enabling seamless growth without compromising performance. We also offer tailored support plans that adapt as your needs evolve, ensuring continuous improvement and efficiency. Our expertise helps drive your business forward, positioning you as a leader.

What is Your Response Time for IT Support?

Our response time is a critical part of our service. We offer 24/7 support with guaranteed rapid response times based on your SLA (Service Level Agreement). Typically, our initial response is within 15 minutes for urgent issues. Our dedicated team ensures prompt resolution, minimizing downtime and impact on your operations. With our proactive monitoring and swift action, you can count on reliable and efficient IT support. We strive for excellence in every interaction, ensuring you receive top-tier service.

Do You Offer Customized IT Solutions?

Yes, we specialize in creating customized IT solutions tailored to your business goals. Understanding your unique challenges and requirements, we design and implement solutions that perfectly align with your operations. From personalized network setups to bespoke software integrations, we ensure your IT infrastructure enhances productivity and growth. Our tailored approach means you receive solutions that fit perfectly with your strategic objectives, reinforcing our position as a leading IT service provider.

Eliminate Downtime With Leading IT Company in Rochester, NY

Overcome IT Challenges with 44+ Years of Expertise: Serving Rochester, NY, with proven solutions tailored to evolving business needs.

Achieve Compliance with Certified Expertise: Certifications from CompTIA, Lexmark Tier 1, and more ensure security and regulatory compliance.

Award-Winning Services You Can Trust: Featured at Small Business Tech Day—our IT services are recognized for excellence and reliability.

Strengthen Operations Through Proven Partnerships: Trusted by over 200 companies for secure, consistent IT support that empowers growth.

Minimize Costs While Enhancing Security: Save on IT expenses with our secure, value-driven solutions designed for maximum business impact.

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